At Everest of Thunder Bay, our very reason for being, is to provide comfort to bereaved families in our community, at a time when they need it most.           We will remain dedicated to providing the highest level of personalized, compassionate service, and practical assistance and support, with quality products, in the warmest and most inviting of

          We will always respect the dead and honour the sacred trust that is bestowed upon us when families entrust their loved one to our care. We will never forget that while funeral service is a business, first and foremost it is our chosen vocation.

          We will care for each and every family as though they were one of our own, regardless of their race, religion, or financial means.

          We will continue to adapt and change to meet the needs and wishes of our ever-changing society, while at the same time upholding the time-honoured traditions of the past and our chosen profession.

          We will continue to provide total and complete offerings and explanations to every family to ensure that they make informed decisions that meet their physical, emotional, and psychological needs.

          We will continue to follow-through with families, so that they know that our care and concern for their well-being does not end with the funeral.

          We will serve others, to the best of our ability, as we would wish others to
serve us.  

Our Credo:

         We believe that our first responsibility is to each family that have honoured us by allowing us to serve them and all others who use our services and products.

• Our products and service must always be the highest of quality
• We must constantly strive to reduce the cost of the delivery of these goods and services
• Our families and the public must be promptly, efficiently and compassionately served
• We must make a fair profit

         Our second responsibility is to those who work with us - the women and men in our funeral home.

• They must have a sense of security in their jobs
• Wages must be fair and adequate, management just, hours reasonable, working conditions clean and orderly
• Employees should have an organized system for suggestions and complaints
• Supervisors must be qualified and fair-minded
• There must be opportunity for advancement - for those qualified and each person must be considered an individual standing on his/her own dignity and merit.

          Our third responsibility is to our management.

• Management must be persons of talent, education, experience and ability
• They must be persons of common sense and full understanding

          Our fourth responsibility is to the communities in which we live.

• We must be a good citizen - support good works and charity and bear our fair share of taxes
• We must maintain in good order the property we are privileged to use
• We must participate in promotion of civic improvement, health, education and good government, and acquaint the community with our activities

          Our fifth responsibility is to our owner

• Business must make a sound profit
• Reserves must be created and new ideas constantly formulated
• Continuous improvement must be perpetual
• Adventurous programs developed
• Mistakes paid for
• Adverse times must be provided for
• Adequate taxes paid
• New equipment purchased
• Renovations made
• Subsidiaries launched
• New sales and service developed
• We must experiment with new ideas